Terms and Conditions

Welcome to Ulrichords. By accessing or purchasing from our website and services, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1. General

  • Ulrichords provides Audio Equipment, Musical Instruments, and Recording Equipment for sale through its website and authorized channels.

  • By using our services, you agree to comply with these Terms & Conditions, along with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Payments

  • All purchases are processed on a Cash on Delivery (COD) basis only.

  • No online payment methods (credit/debit cards, digital wallets, or bank transfers) are accepted at this time.

  • Orders are subject to availability. If an item is out of stock, we will notify you via email ([email protected]) or phone.

3. Shipping & Delivery

  • Orders are shipped through our trusted logistics partners.

  • Standard delivery time is typically 3–7 business days, depending on your location.

  • Customers are responsible for providing accurate shipping information. Ulrichords is not liable for delays caused by incorrect or incomplete addresses.

  • Additional details can be found in our Shipping Policy.

4. Returns & Refunds

  • Returns are accepted only for defective, damaged, or incorrect items.

  • Customers must notify us within 7 days of delivery by contacting [email protected].

  • Refunds will be processed via bank transfer or store credit, depending on the situation.

  • Certain products (e.g., consumables, clearance items) may not be eligible for return.

  • Full details are provided in our Return & Refund Policy.

5. Product Information

  • We make every effort to provide accurate descriptions, images, and specifications of our products.

  • However, minor variations may occur due to manufacturing updates or display differences.

  • Ulrichords does not guarantee that product colors, features, or specifications will be identical to images shown online.

6. Liability

  • Ulrichords is not responsible for damages, losses, or injuries resulting from misuse, mishandling, or unauthorized modifications of our products.

  • Our liability is limited strictly to the value of the purchased product.

7. Intellectual Property

  • All content on our website (text, images, logos, product descriptions) is the property of Ulrichords and is protected by copyright and trademark laws.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8.  Contact Information

For questions, clarifications, or support, please contact us:
📧 Email: [email protected]